Got Questions? We've Got Answers!
While walk-ins are welcome, we highly recommend booking in advance to snag your preferred time slot and exclusive services. You can book through our official website, by phone, or via our official app.
Just bring yourself! If you have any style inspiration pics or specific references, feel free to share them. We love seeing your ideas come to life.
Session lengths vary depending on the experience. Basic gaming sessions usually take 30-60 minutes, while participating in major events might require more time. We'll let you know the estimated duration before you dive in.
We ask for at least 24 hours' notice for cancellations or rescheduling. Late arrivals or no-shows may incur a small fee. Of course, we understand things happen, so please reach out to us as soon as possible.
Absolutely! We offer a free intro consultation for new users to help you quickly get acquainted with our platform's features and games. Plus, we regularly roll out exciting events to spice things up!
We've handpicked top-tier gaming content and entertainment from the industry, including popular choices from Nangong Electronics, NG Entertainment, and more. Everything is rigorously selected to give you the best experience.
Yes! Our platform is all about diverse entertainment services, covering everything from various electronic games to competitive events and beyond. We're always adding new content to keep the fun fresh.
We support a variety of mainstream payment methods, including bank cards, Alipay, and WeChat Pay, ensuring your transactions are secure and hassle-free. You can count on a safe and reliable payment environment.
Our platform offers 24/7 online service, so no matter when or where you are, you can jump into the fun with 28圈 anytime!
Definitely! When you book, you can let us know your preferred service or game type. We'll do our best to arrange it for you and ensure a personalized experience.
Yes, we offer top-up cards and gift vouchers – they're perfect for gifting to friends and family or sharing the joy! You can purchase them online for instant delivery.
We take user privacy and data security super seriously. Our platform uses advanced encryption and strict security measures to safeguard your personal information and transactions.